Air India modifies in-flight alcohol service coverage

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NEW DELHI: Amid latest incidents of unruly passenger behaviour, Air India has modified its in-flight alcohol service coverage whereby cabin crew have been advised to tactfully additional serving of alcohol if wanted.
The Tata group-owned airline has been slapped with penalties in the previous few days by DGCA for the unruly behaviour of passengers onboard two worldwide flights for reporting lapses.
The precise modifications within the revised coverage couldn’t be instantly ascertained.
In keeping with the revised coverage, company shouldn’t be permitted to drink alcohol until served by the cabin crew and that the cabin crew be attentive to figuring out company that is perhaps consuming their very own alcohol.
“Service of alcoholic drinks have to be carried out in an affordable and protected method. This contains tactfully refusing to (additional) serve a visitor alcohol,” as per the coverage.
In a press release, an Air India spokesperson mentioned the airline has reviewed its current in-flight alcohol service coverage, taking reference from different carriers’ observe and enter from the US Nationwide Eating places Affiliation‘s pointers.
“These have been largely according to Air India’s current observe, although some changes have been made for higher readability, and NRA’s Visitors Mild system included to assist crew recognise and handle attainable instances of intoxication.
“The brand new coverage has now been promulgated to crew and included in coaching curricula. Air India stays dedicated to the security and well-being of our passengers and cabin crew, together with however not restricted to the accountable service of alcohol,” the spokesperson mentioned.

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