DGCA flight ticket reimbursement new guidelines for passengers home worldwide airways

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The Directorate Common of Civil Aviation (DGCA) has amended its Civil Aviation Requirement (CAR) for passengers who’re unable to board on account of denied boarding, cancellation of flights and delays in flights.

The modification will permit the passenger, who’s downgraded involuntarily and is carried in a category decrease than that for which the ticket is bought, to be reimbursed by the airline.

The reimbursement shall be calculated as:

  • For Home Sector: 75 per cent of the price of the ticket together with taxes.
  • For Worldwide Sector: 30 per cent of the price of the ticket together with taxes for flights of 1,500 km or much less. 50 per cent of the price of ticket together with taxes for flights between 1,500 km to three,500 km. 75 per cent of the price of the ticket together with taxes for flights greater than 3,500 km.

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